ABSTRACT

Trust is an important factor in risk management, affecting judgements of risk and benefit, technology acceptance and other forms of cooperation. In this book the world's leading risk researchers explore all aspects of trust as it relates to risk management and communication. The authors draw on a wide variety of disciplinary approaches and empirical case studies on topics such as mobile phone technology, well-known food accidents and crises, wetland management, smallpox vaccination, cooperative risk management of US forests and the disposal of the Brent Spar oil drilling platform. The book integrates diverse research traditions and provides new insights into the phenomenon of trust, including the factors that lead to the establishment and erosion of trust. Insightful analyses are provided for researchers and students of environmental and social science and professionals engaged in risk management and communication in both public and private sectors.

chapter 2|21 pages

Social Identity and the Group Context of Trust

Managing Risk and Building Trust through Belonging 1

chapter 3|21 pages

Trust and Risk

Implications for Management 1

chapter 4|22 pages

A Social Judgement Analysis of Trust

People as Intuitive Detection Theorists 1

chapter 5|26 pages

Scepticism, Reliance and Risk Managing Institutions

Towards a Conceptual Model of ‘Critical Trust' 1

chapter 6|16 pages

Societal Trust in Risk Analysis

Implications for the Interface of Risk Assessment and Risk Management

chapter 10|30 pages

Getting Out of the Swamp

Toward Understanding Sources of Local Officials' Trust in Wetlands Management 1

chapter 11|26 pages

Antecedents of System Trust

Cues and Process Feedback