ABSTRACT

For much of the last century, large, predominantly US corporations used public relations to demonstrate that their missions resonated with dominant societal values. Through the construction and conveyance of the "corporate persona", they aimed to convince citizens that they share common aspirations - and moreover that their corporate "soul" works as a beneficent force in society.


Through examining key examples from the last 80 years, this book argues that PR, through the corporate persona, works to create a sense of shared reality between the corporation and the average citizen. This has been instrumental in conveying, across generations, that the corporation is an affinitive corporate persona - a fellow companion in the journey of life. The construct is obviously ripe for manipulation, and the role of PR in creating and promoting the corporate persona in order to align corporations and stakeholders is potentially problematic. From wage inequality to climate change, preserving the corporate status quo may be negative.


This original and thought-provoking book not only critically analyses how PR and its role in the corporate persona works to solidify power, but also how that power might be used to further goals shared by the corporation and the individual. Scholars and advanced students of public relations, organizational communications and communication studies will find this book a challenging and illuminating read.

chapter 1|17 pages

A basis for a distinctive personality in the public relations realm

The corporate persona

chapter 2|21 pages

The corporation as person

Four perspectives

chapter 3|16 pages

The corporate persona and industry

The National Association of Manufacturers walks with you

chapter 4|20 pages

PR News

Public relations describes the corporate persona

chapter 5|16 pages

The railroad and you

The watchful Norfolk and Western helps chart the destination

chapter 6|14 pages

The oil company and you

The corporate persona as encourager of self-governance

chapter 7|19 pages

Reality television and you

The corporate persona observes and rewards on Undercover Boss

chapter 8|17 pages

Beyond fracking

The corporate persona as a relatable, credible entity

chapter 9|19 pages

Through the social media window

Tracking the affinity of the corporate persona

chapter 10|11 pages

Where to with the corporate persona?