ABSTRACT

This innovative and popular text provides a clear pathway to understanding public relations campaigns and other types of strategic communication. Implementing the pragmatic, in-depth approach of the previous editions, author Ronald D. Smith presents a step-by-step unfolding of the strategic campaign process used in public relations practice. Drawing from his experience in professional practice and in the classroom, Smith walks readers through the critical steps for the formative research, strategic and tactical planning, and plan evaluation phases of the process.

Offering clear explanations, relevant examples, and practical exercises, this text identifies and discusses the decision points and options in the development of a communication program. The cases and examples included here explore classic public relations situations as well as current, timely events. This third edition includes expanded discussions of ethics, diversity, and technology integrated throughout the text, and has a new appendix addressing media training for clients.

As a classroom text or a resource for professional practice, this volume provides a model that can be adapted to fit specific circumstances and used to improve effectiveness and creativity in communication planning. It serves as an accessible and understandable guide to field-tested procedures, offering practical insights that apply to public relations campaigns and case studies coursework.

chapter |16 pages

Introduction

part |2 pages

Phase One FORMATIVE RESEARCH

chapter |15 pages

Analyzing the Situation

chapter |14 pages

Analyzing the Organization

chapter |29 pages

Analyzing the Publics

part |2 pages

Phase Two STRATEGY

chapter |14 pages

Establishing Goals and Objectives

chapter |46 pages

Developing the Message Strategy

part |2 pages

TACTICS

chapter |70 pages

Selecting Communication Tactics

chapter |16 pages

Implementing the Strategic Plan

part |2 pages

EVALUATIVE RESEARCH

chapter |24 pages

Evaluating the Strategic Plan

chapter |42 pages

Applied Research Techniques

chapter |14 pages

Ethical Standards

chapter |16 pages

Sample Campaigns

chapter |20 pages

Effective Media Engagement

chapter |23 pages

Glossary

chapter |10 pages

Citations and Recommended Readings