ABSTRACT

Explore the latest groundbreaking e-government insider information!

The World of E-Government investigates how electronic communication is helping to revolutionize democracies across the globe. Using case studies, cutting-edge research, and commentary from some of the field’s foremost researchers, practitioners, and industry leaders, this first-of-its-kind volume explores the enormous future potential of e-government as it links all world citizens locally, regionally, nationally, and internationally. This pioneering text offers the experiences of many leading countries using electronic government, showing you what mistakes they made, the benefits they’ve reaped, and the impact of e-government to democracy, traditional government, and international commerce.

Contributors to this timely book include some of the world’s leading practitioners in e-government—people who were actually involved in establishing and shaping the experiences of countries now ranked as leaders in e-government projects. These authorities reveal how their countries successfully implemented e-strategies to directly benefit their citizens. The World of E-Government details how electronic government is being used to govern and change the lives of citizens online in such areas of the world as:

  • the United States
  • Singapore
  • Canada
  • the European Union
  • Australia
  • New Zealand
  • Germany
This book will give you a better understanding of:
  • how to best plan for citizen use of e-government
  • how countries have avoided waste and unnecessary spending
  • how e-government can move forward by using optimal planning and previous experiences
  • what citizens expect of e-government in countries around the globe
  • the realities, the latest initiatives, and the future of e-government in America, Europe, and elsewhere
The World of E-Government is an essential book for all elected officials and their staffs, e-government practitioners, researchers, and information specialists to use in order to stay up-to-date with the growing needs of the general public. The advice offered in this text can help you improve service delivery, provide vital information to the public, and enhance public participation online. This volume contains useful bibliographies, additional readings, tables, and figures to further your career or research studies in public administration, government, political science, law, education, or information technology.

chapter |16 pages

Introduction

The World of E-Government

part 1|110 pages

Governance by E-Government

chapter 1|12 pages

Singapore

E-Government in Action: Singapore Case Study

chapter 2|19 pages

Canada

The Dual Challenge of Integration and Inclusion: Canada's Experience with Government Online

chapter 3|13 pages

America

Creating a Blueprint for E-Government

chapter 4|24 pages

The European Union

eGovernment: An EU Perspective

chapter 5|17 pages

New Zealand

E-Government in New Zealand

chapter 6|20 pages

Germany

BundOnline 2005–The E-Government Initiative of the German Federal Administration

part 2|55 pages

The “Business” of E-Government

chapter 7|18 pages

Ranking the World's Leading Countries

Realizing the Vision of eGovernment

chapter 8|11 pages

On the Move

Mobile e-Gov: No Turning Back to the Swamp

chapter 9|23 pages

Serving the Stakeholders

Customer-Oriented E-Government: Can We Ever Get There?

part 3|95 pages

Researching E-Government

chapter 10|28 pages

New Zealand

An Evaluation of Local Government Websites in New Zealand

chapter 11|21 pages

Australia

What Lies Beyond Service Delivery–An Australian Perspective

chapter 12|20 pages

America

The U.S. Congress Responds to Online Communication Needs

chapter 13|23 pages

Europe

E-Government: What Countries Do and Why: A European Perspective