ABSTRACT

Bullying in the workplace is now a recognised problem, and a cause for major concern. Victims stand to lose their self-esteem, their health and even their careers. Organisations that do not endeavour to put an end to this behaviour lose productivity, profits and their good reputations.
Dignity at Work is derived from the author's many years of experience working with organisations of all sizes and at all levels. This book outlines practical guidelines essential to organisations that want to combat bullying in the workplace, and psychologists and professional counsellors working with those organisations. It provides:
* the tools to identify bullying behaviour
* expertise to create new policies and integrate them into corporate culture
* confidence to know when and how to intervene practically and therapeutically
* the skills required to know when to seek external help from professional counsellors
* psychologists and counsellors with advice on how to transfer their skills to organisations as independent contractors
Bullying will no longer be tolerated, and organisations must create environments that do not support mistreatment. This book provides managers, Human Resources staff and professional counsellors with the skills required to be able to recognise when a problem exists, and deal with it effectively.

part |1 pages

Part 1 A handbook for Human Resources personnel, managers and corporate executives

chapter 1|5 pages

Why is bullying an important issue?

chapter 2|30 pages

A background to bullying at work

chapter 3|18 pages

Bullying at work

chapter 4|10 pages

The victims of bullying

chapter 6|12 pages

Dignity at Work policies

chapter 7|9 pages

Harassment investigation

chapter 8|10 pages

Mediation

chapter 9|5 pages

Conclusions

part |1 pages

Part 2 The role of counsellors/psychologists in organisations

chapter 11|17 pages

Useful theories

chapter 12|5 pages

Counselling in organisations

chapter 13|15 pages

Working with the various parties

chapter 14|7 pages

The process of investigation

chapter 15|3 pages

Mediation

chapter 16|5 pages

Other roles for counsellors/psychologists

chapter 17|4 pages

Taking care of the self