ABSTRACT

This new book explains the Productivity Measurement and Enhancement system (ProMES) and how it meets the criteria for an optimal measurement and feedback system. It summarizes all the research that has been done on productivity, mentioning other measurement systems, and gives detailed information on how to implement this one in organizations. This book will be of interest to behavioral science researchers and professionals who wish to learn more about the practical methods of measuring and improving organizational productivity.

part I|94 pages

The Productivity Measurement and Enhancement System (ProMES)

chapter 1|4 pages

The Value of Productivity Measurement

chapter 2|4 pages

Organizational Productivity

A Definition and Description

chapter 4|9 pages

The ProMES Approach

An Overview

chapter 5|16 pages

Theoretical Background Behind ProMeS

chapter 7|41 pages

Research Evidence Supporting ProMES

chapter 8|4 pages

Why ProMES Works

part II|78 pages

How to do ProMES in Your Organization

chapter 9|7 pages

Laying the Foundation

Conditions Necessary for ProMES

chapter 11|12 pages

Developing Objectives and Indicators

chapter 12|11 pages

Developing Contingencies

chapter 13|6 pages

The Feedback System

chapter 14|8 pages

Getting the Complete Picture

Aggregation Across Units

chapter 15|10 pages

Tips on Implementing ProMES

part III|30 pages

Questions and Answers About ProMES

chapter 17|9 pages

Questions and Answers About ProMES

General Issues

chapter 18|13 pages

Questions and answers about ProMES

Measurement

chapter 19|4 pages

Questions and Answers About ProMES

Feedback Reports and Meetings

part IV|27 pages

Other Productivity Improvement Techniques and Other ProMES Applications

chapter 21|19 pages

Other Applications of ProMES