ABSTRACT

A highly successful title from one of the UK's leading exponents of TQM. The book features user-friendly presentation and reflects the latest thinking in the field. It will serve as a textbook for self or group instruction for both student and practicing engineers, scientists, technologists and managers and will prove invaluable to all.

Statistical process control is a tool, which enables both manufacturers and suppliers to achieve control of product quality by means of the application of statistical methods in the controlling process. This book gives the foundations of good quality management and process control, including an explanation of what quality is, and control of conformance and consistency during production. The text offers clear guidance and help to those unfamiliar with either quality control or statistical applications and coves all the necessary theory and techniques in a practical and non-mathematical manner. This book will be essential reading for anyone wishing to understand or implement modern statistical process control techniques.


part |1 pages

Part 1 Process Understanding

chapter 1|20 pages

Quality, processes and control

chapter 2|19 pages

Understanding the process

chapter 3|19 pages

Process data collection and presentation

part |1 pages

Part 2 Process Variability

chapter 4|19 pages

Variation and its management

chapter 5|20 pages

Variables and process variation

part |1 pages

Part 3 Process Control

chapter 6|48 pages

Process control using variables

chapter 8|32 pages

Process control by attributes

chapter 9|30 pages

Cumulative sum (cusum) charts

part |1 pages

Part 4 Process Capability

part |1 pages

Part 5 Process Improvement

chapter 11|38 pages

Process problem solving and improvement

chapter 12|19 pages

Managing out-of-control processes

chapter 14|22 pages

Six-sigma process quality

chapter |10 pages

Appendices

chapter |11 pages

F: Cumulative Poisson probability tables

chapter I|2 pages

Autocorrelation

chapter |7 pages

K: Glossary of terms and symbols